After a few months of eager anticipation, I received my watch from The Human Time Project. My HTP1 arrived just before Christmas so I haven't had a chance to write up a proper review until now. I will refer to The Human Time Project from this point forward as HTP as shown on the watch face. I want to first talk about the customer service over at HTP. I emailed them quite a few times inquiring about the status of my purchase (yes, i am that annoying customer). My emails were always responded to within 24 hours and were always met with a friendly courteous response and update. I don't know for sure, but I believe I was one of the first people to order one of the HTP1 watches. Being one of the first, and very patient customers, I was afforded the option to receive the HTP-Black Hawk version. This was a very pleasant surprise as I really like the look of this special edition. For those of you who haven't seen it, it has black tipped hands rather than the standard white. My original order was for the orange band and the guys also included an extra black strap for their holiday special.
I'll start by saying the feel of this watch is great. This is my first large face watch, it is 46mm across and 50mm if you include the bezel. At first I was a bit intimidated by its size but after wearing it around some, I have gotten use to it. The weight on the wrist is really perfect, it is not so heavy that it causes fatigue and not so light that you forget its there. The Quartz movement has been keeping perfect time and date thus far. I am a watch collector and have watches from other larger companies where the second hand does not fall on the second hand lines on the face. The HTP does not have this problem, really flawless movement. I have several watches with nato straps, and the ones that came with the HTP1 are nice and beefy and feel like they will last a good while without needing replacement. Overall the HTP1 is great looking, the face is understated, simple and easy to read.
Being the opinionated person that I am, there are always things I would change on any product. The one feature I do wish the HTP1 came with is some sort of illumination for reading it at night or in low light situations. I also would love to see some leather band options for the HTP1 as I think a leather strap with contrast stitching would be a nice option for dressing it up a little. Maybe this will be an accessory add-on in the future.
Overall, I highly recommend HTP, the price is great for a great watch, the customer service was outstanding and the cause makes spending money in a tough economy all the more worth it.
Overall, I highly recommend HTP, the price is great for a great watch, the customer service was outstanding and the cause makes spending money in a tough economy all the more worth it.
Irregular, HORRIBLE, scam??? Which word should I use to describe my dealings with the company? My son ordered a watch for me for Christmas in October of 2011. Didn't arrive until April. Watch worked only sporadically for a couple of months, even with new batteries. Returned it and still haven't received the replacement, after exchanging many e-mails over the next few months. DON"T, DON'T, DON'T buy from this company!!! If they can't deliver a single watch to Arkansas, it's hard to believe they can send thousands of watches to doctors in Africa. Smells like a scam to me.
ReplyDeleteI can say with the utmost certainty that this company is not a "scam". I am sorry that you had such a horrible experience with them. I have found with my experience that they do their best to keep their customers happy, and I'm sure if you expressed your extreme displeasure with their customer service they would do their best to make it right. Thank you for reading the blog and good luck.
ReplyDeleteI can back up what Mark posted because I'm currently dealing with the same situation. Their website states that "you should expect to receive your watch in under 10 days but it’s usually earlier than that." It's been three weeks for me. I know that doesn't sound like a big deal, but the complete lack of responses to my emails and voicemails, in addition to the heap of idenitical stories posted on websites like this (see links below), have me a bit concerned. I'm also wondering how many health workers are receiving watches when the company can't even honor it's sales...
ReplyDeletehttp://www.gizmosseur.com/1/post/2012/06/human-time-project-htp-1-review.html
http://www.seangrant.ca/htpscam/